Рубрика: Chatbots News

Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots 2022

Whether for impatience, anxiety, or actual issues, this leads to calls and messaging through digital channels at high volumes. At peak times (especially unexpected ones), these surges can quickly overwhelm even the best-prepared companies. All those simple yet still important calls take up your agent’s time and divert them away from resolving more complex tickets.